Your Data & Privacy

Ari-Ved Technology Pvt. Ltd. ("we", "our", or "us") is an industrial utility solutions company headquartered in Kolkata, West Bengal, India. We are committed to protecting the privacy and personal data of every individual who interacts with us — whether through our website, enquiry forms, email correspondence, or any other communication channel.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and safeguard it, and what rights you have in relation to that information. It applies to all visitors of our website and to anyone who contacts us or submits an enquiry through our online or offline channels.

By using our website or submitting your personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, we ask that you refrain from submitting personal information through our platforms.

We collect only the personal information that is necessary to respond to your enquiry and to conduct legitimate business communication with you. We do not collect personal information from you unless you voluntarily provide it by filling out a form or contacting us directly.

The types of personal information we may collect include:

• Full name — to address you appropriately in all correspondence.
• Email address — to send you a response to your enquiry or quote request.
• Phone number — to allow our team to follow up with you directly if needed.
• Company name — if provided, to understand the context of your enquiry and tailor our response accordingly.
• Message or enquiry content — including any specific requirements, questions, or project details you choose to share with us.

We do not intentionally collect sensitive categories of personal data such as financial account details, government identification numbers, health or medical information, or biometric data. If you inadvertently share such information in a message, we will not store or process it beyond what is strictly required to respond to you.

We also do not knowingly collect personal information from children under the age of 18. Our website and services are intended for business and professional use.

The personal information you provide to us is used exclusively for legitimate business purposes directly related to your interaction with us. We do not use your data for unsolicited marketing, profiling, or automated decision-making of any kind.

Specifically, we use your information to:

• Respond to enquiries, quote requests, and messages submitted through our website contact forms or via email.
• Provide relevant information about our products, services, and industrial utility solutions in response to your specific needs.
• Follow up on project discussions, proposals, or ongoing business correspondence where you have expressed interest in working with us.
• Improve the usability, content, and overall experience of our website based on general usage patterns.
• Comply with applicable legal obligations, regulatory requirements, or lawful requests from authorities.

We will not contact you with unsolicited promotional material. Any communication from us following your enquiry will be directly related to the subject of your original message. If at any point you no longer wish to receive follow-up communication from us, you may request this by writing to us at the contact details provided at the end of this policy.

We do not sell, rent, trade, or otherwise transfer your personal information to any third party for commercial purposes. Your data is not used for advertising, lead generation lists, or any form of data brokerage.

Your information may be shared in the following limited and specific circumstances:

• Internal team members — only those within Ari-Ved Technology who are directly involved in responding to your enquiry or managing your project will have access to your information.
• Technology service providers — we work with trusted vendors who help us operate and maintain our website and communication infrastructure. These providers are contractually obligated to handle your data with confidentiality and in accordance with applicable data protection standards. They are not permitted to use your data for any purpose other than providing services to us.
• Legal requirements — we may disclose personal information if required to do so by applicable law, court order, or governmental authority, or where we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others.

We retain your personal information only for as long as is reasonably necessary to fulfil the purpose for which it was originally collected, or as required by applicable laws and regulations. We do not retain data beyond what is needed for legitimate business or legal purposes.

As a general guideline, enquiry and contact form data is retained for a period of 24 months from the date of your initial submission. After this period, your personal information is securely deleted from our systems unless there is an active or ongoing business relationship that requires us to retain it for longer.

If you have entered into a project or service agreement with us, relevant communication records may be retained for a longer period in accordance with our legal and contractual obligations. In all such cases, we ensure that only the minimum necessary data is kept, and that appropriate security measures are maintained throughout the retention period.

You may request the deletion of your personal data at any time by contacting us at the details provided in the Contact section of this policy, subject to any applicable legal obligations that may require us to retain certain records.

Our website may use basic cookies to support the proper functioning of certain features and to improve your browsing experience. Cookies are small text files that are stored on your device when you visit a website.

The cookies we use are limited to essential functional cookies that are strictly necessary for the operation of the site. We do not use cookies for advertising, behavioural tracking, or the collection of personally identifiable information. Specifically, we do not use third-party advertising cookies or cross-site tracking technologies.

You have the ability to manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of our website. For more information on how to manage cookies in your specific browser, please refer to your browser's help documentation.

We take the security of your personal information seriously and implement reasonable technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction.

All data submitted through our contact and enquiry forms is transmitted over secure, encrypted connections. Access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis, and all team members are expected to handle personal information with care and discretion.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to addressing any security incidents promptly and transparently should they occur.

If you have any reason to believe that your personal information has been compromised in connection with our website, please contact us immediately using the details provided at the end of this policy.

You have certain rights in relation to the personal information we hold about you. We respect these rights and will respond to any request you make in a timely and transparent manner, typically within 30 days of receipt.

Your rights include:

• Right of access — you may request a copy of the personal information we hold about you, along with information about how it is being used.
• Right to rectification — if any personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure — you may request that we delete your personal data from our systems, subject to any legal obligations that may require us to retain certain records.
• Right to restrict processing — in certain circumstances, you may request that we limit how we process your personal information.
• Right to withdraw consent — where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to your withdrawal.
• Right to object — you may object to our processing of your personal data in certain circumstances, particularly where processing is based on legitimate interests.

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will verify your identity before acting on any request to protect your data from unauthorised access.

Our website may contain links to external websites, partner pages, or resources that are not operated or controlled by Ari-Ved Technology Pvt. Ltd. These links are provided for your convenience and reference only.

We have no control over, and accept no responsibility for, the content, privacy practices, or data handling of any third-party website. The inclusion of a link on our website does not imply our endorsement of that website or any association with its operators.

We strongly encourage you to review the privacy policy of any external website you visit before providing any personal information. Your use of those sites is governed by their respective terms and policies, not this one.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. Any updates will be published on this page with a revised "Last updated" date clearly indicated at the top.

Where changes are significant, we will take reasonable steps to bring them to your attention, such as displaying a notice on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of our website following the posting of any changes to this Privacy Policy will constitute your acknowledgement of those changes. If you do not agree with the revised policy, please discontinue use of our website and contact us to request deletion of your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. We are committed to addressing all privacy-related queries promptly and transparently.

You may contact us through any of the following channels: